RunRx delivery text messages
SMS terms and privacy · Effective September 20, 2026
RunRx, operated by WA 22 INTELLIGENCE LLC, sends optional automated text messages about a delivery arranged by your pharmacy. You can receive delivery progress and completion updates, including a one-time request for optional delivery feedback. This program does not send marketing messages. Signing-link texts, when that feature is enabled, are part of this SMS program. Automated arrival calls are a separate voice service with their own consent.
SMS terms
Your pharmacy asks for your permission before enrolling this delivery. Providing a phone number alone does not give consent. Consent is optional and is not a condition of purchase or delivery service. Declining texts does not cancel your delivery.
Texts depend on service availability and your current messaging preferences.
Message frequency varies by delivery. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Delivery updates are informational; contact your pharmacy with questions about your medication or delivery arrangements.
Reply STOP to stop RunRx delivery text messages. This choice also applies to later delivery orders until you resume. Pharmacy staff cannot override your STOP request. Reply START to resume messages for deliveries with valid recorded consent.
Reply HELP for help or email support@runrx.net. Ordinary replies are not a chat with your driver or pharmacy. Please do not send medication details or other sensitive information by text.
SMS privacy
We use the mobile number your pharmacy provides, delivery status, your consent record, messaging preferences, and message delivery reports to provide these updates, honor your choices, and keep a record of permission. The consent record identifies the pharmacy staff member, delivery, date, and disclosure you agreed to.
We do not sell, rent, or share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are excluded from other information-sharing categories. We disclose them only to service providers that operate and support messaging on our behalf, under restrictions limiting their use to that purpose, or when required by law.
We retain consent and messaging-preference records as needed to honor your choices, demonstrate permission, and meet legal obligations. Contact support@runrx.net to ask about your SMS information or request a correction or deletion; records needed to honor an opt-out or meet legal obligations may be retained.
Read our Privacy Policy for broader information about RunRx, and our pharmacy Terms of Service for the service provided to your pharmacy. Your pharmacy's privacy notice governs your relationship with the pharmacy.
How your pharmacy asks for permission
Pharmacy staff must read this disclosure, confirm your mobile number, and receive your affirmative agreement before recording consent for the delivery:
May RunRx send automated text messages to this number about your delivery progress and completion, including a one-time request for optional delivery feedback? Message frequency varies by delivery. Message and data rates may apply. Consent is optional and is not a condition of purchase or delivery service. Reply STOP to stop, HELP for help, or START to resume after opting out. You can also contact support@runrx.net. SMS Terms and Privacy: https://runrx.net/sms. Do you agree?
If you agree, the staff member records your verbal consent in the pharmacy portal. The consent checkbox starts unchecked. If you decline, it stays unchecked and the delivery can proceed without these messages. Consent to delivery texts does not authorize marketing messages or automated voice calls.